The working landscape is constantly changing under the influence of technological developments such as digitisation and automation. This has implications for general business operations and the adaptability of employees. After all, now that the economy is picking up, organisations are looking for specific competencies that their own staff do not have – even though they are your most important assets in the battle for the customer. By specifically retraining them, you not only guarantee a top-quality service, but also satisfied clients and a stronger competitive position.
